Privacy Policy

We are K H Resources LTD T/A Camper Interiors. We are a company registered in England and Wales with company number 05002479, whose registered address is:

Unit 1, Ashmead Farm, Ashmead Lane, Poynton, Cheshire, England, SK12 1BE.

In this privacy notice we will refer to ourselves as ‘we,’ ‘us’ or ‘our.’

You can get hold of us in any of the following ways:

by phoning us on 0161 925 6234;
by e-mailing us at parts@camperinteriors.co.uk; or
by writing to us at Unit 1, Ashmead Farm, Ashmead Lane, Poynton, Cheshire, England, SK12 1BE.

We take the privacy, including the security, of personal information we hold about you seriously. This privacy notice is designed to inform you about how we collect personal information about you and how we use that personal information. You should read this privacy notice carefully so that you know and can understand why and how we use the personal information we collect and hold about you.

We may update this privacy notice from time to time. This version was last updated on 10/01/2023

So that we can provide you with goods and services, we will need your personal information. If you do not provide us with the required personal information, we may be prevented from supplying the goods and services to you.

It is important that you keep your personal information up to date. If any of your personal information changes, please contact us as soon as possible to let us know. If you do not do this then we may be prevented from supplying the goods and services (for example, if you move address and do not tell us, then your goods may be delivered to the wrong address).

Where we rely on consent for a specific purpose as the legal reason for processing your personal information, you have the right under data protection law to withdraw your consent at any time. If you do wish to withdraw your consent, please contact us using the details set out at the beginning of this notice. If we receive a request from you withdrawing your consent to a specific purpose, we will stop processing your personal information for that purpose, unless we have another legal reason for processing your personal information, in which case, we will confirm that reason to you.

How we use your information.

to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes
to improve our site to ensure that content is presented in the most effective manner for you and for your computer
to allow you to participate in interactive features of our service, when you choose to do so
as part of our efforts to keep our site safe and secure
to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you
to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.
Sometimes we may anonymise personal information so that you can no longer be identified from it and use this for our own purposes. In addition, sometimes we may use some of your personal information together with other people’s personal information to give us statistical information for our own purposes. Because this is grouped together wither other personal information and you are not identifiable from that combined data, we are able to use this.

Under data protection laws we can only use your personal information for the purposes we have told you about, unless we consider that the new purpose is compatible with the purpose(s) which we told you about. If we want to use your personal information for a different purpose which we do not think is compatible with the purpose(s) which we told you about then we will contact you to explain this, and what legal reason is in place to allow us to do this.

Details of how we collect personal information

We usually collect Identity Information, Contact Information, Payment Information, Transaction Information, Marketing Information, directly from you when you purchase goods or services from us, contact us by e-mail, telephone, in writing or otherwise. This includes the personal information which you provide to us when you subscribe to our mailing list or enter a competition.

We may receive some of your personal information from third parties or publicly available sources. This includes:

Website, Device and Technical Information from third parties such as analytics providers (like Google);
We may also receive Website, Device and Technical Information automatically from technologies such as cookies which are installed on our website.

Details about who personal Information may be shared with

We may need to share your personal information with other organisations or people. These organisations include:
Third parties who are not part of our group. These may include:
Suppliers: such as IT support services, payment providers, administration providers, marketing agencies who are based in UK;
Government bodies and regulatory bodies: such as HMRC, fraud prevention agencies who are based in UK
Our advisors: such as lawyers, accountants, auditors, insurance companies who are based in UK;
Our bankers who are based in UK;
Credit Reference Agencies who are based in UK;
any organisations which propose to purchase our business and assets in which case we may disclose your personal information to the potential purchaser.
Depending on the circumstances, the organisations, or people who we share your personal information with will be acting as either Data Processors or Data Controllers. Where we share your personal information with a Data Processor, we will ensure that we have in place contracts, which set out the responsibilities and obligations of us and them, including in respect of security of personal information.

We do not sell or trade any of the personal information which you have provided to us.

YOUR RIGHTS UNDER DATA PROTECTION LAW

Under data protection laws you have certain rights in relation to your personal information, as follows:

Right to request access: (this is often called ‘subject access’). This is the right to obtain from us a copy of the personal information which we hold about you. We must also provide you with certain other information in response to these requests to help you understand how your personal information is being used.
Right to correction: this is the right to request that any incorrect personal data is corrected and that any incomplete personal data is completed.
Right to erasure: (this is often called the “right to be forgotten”). This right only applies in certain circumstances. Where it does apply, you have the right to request us to erase all your personal information.
Right to restrict processing: this right only applies in certain circumstances. Where it does apply, you have the right to request us to restrict the processing of your personal information.
Right to data portability: this right allows you to request us to transfer your personal information to someone else.
Right to object: you have the right to object to us processing your personal information for direct marketing purposes. You also have the right to object to us processing personal information where our legal reason for doing so is the Legitimate Interests Reason and there is something about your situation which means that you want to object to us processing your personal information. In certain circumstances you have the right to object to processing where such processing consists of profiling (including profiling for direct marketing).

If you want to exercise any of the above rights in relation to your personal information, please contact us using the details set out at the beginning of this notice. If you make a request, then please note:

we may need certain information from you so that we can verify your identity;
we do not charge a fee for exercising your rights unless your request is unfounded or excessive; and
if your request is unfounded or excessive then we may refuse to deal with your request.

Marketing

You may receive marketing from us about similar goods and services, where either you have consented to this, or we have another legal reason by which we can contact you for marketing purposes.
However, we will give you the opportunity to manage how or if we market to you. In any e-mail which we send to you, we provide a link to either unsubscribe or opt-out, or to change your marketing preferences. To change your marketing preferences, and/or to request that we stop processing your personal information for marketing purposes, you can always contact us on the details set out at the beginning of this notice.
If you do request that we stop marketing to you, this will not prevent us from sending communications to you which are not to do with marketing (for example in relation to goods or services which you have purchased from us).
We do not pass your personal information on to any third parties for marketing purposes.

Complaints

If you are unhappy about the way that we have handled or used your personal information, you have the right to complain to the UK supervisory authority for data protection, which is the Information Commissioner’s Office (ICO). Please do contact us in the first instance if you wish to raise any queries or make a complaint in respect of our handling or use of your personal information, so that we can discuss this with you and to take steps to resolve the position. You can contact us using the details set out at the beginning of this privacy notice.

Third Party Websites

Our website may contain links to third party websites. If you click and follow those links, then these will take you to the third-party website. Those third-party websites may collect personal information from you, and you will need to check their privacy notices to understand how your personal information is collected and used by them.